Privacy policy

I:

https://chakkiwalle.com  (Also referred to as "Website") is committed to protecting your privacy and ensuring the security of any personal information received from you ("Customer"). At https://chakkiwalle.com, the confidentiality of our customers is a top priority. This Privacy Policy contains information about Chakkiwalle via virtual technology platform through the Website, which brings the doctors, patients, and pharmacies together at one platform (“Platform”). Chakkiwalle facilitates the purchase of Natural & Organic Grocery Items for sale to various users. To provide you with uninterrupted use of our Services, we may collect and, in some circumstances, disclose information about you. By visiting the Website wherein, you consent to Chakkiwalle for collection, use, storage, deletion, and disclosure of information relating to you as outlined in this Privacy Policy. This Privacy Policy is effective as of the date set forth above and is only applicable to the Website and not to any other website that you may be able to access from the Website which may have its data collection and use practices and policies. Such information may be classified as personal information under the purview of Regulation 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011. We strictly adhere to the requirements of the data protection law established in India and this Privacy Policy is published by:

Section 43 A of the Information Technology Act, 2000;

Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules"); and

Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011

 The purpose of this Privacy Policy is to explain to you what personal information we collect from your visit(s) to the Website, and how we protect the information that you provide to us when you use Our Website. You can be assured that Chakkiwalle will use such information sensibly and carefully, and only by this Privacy Policy. We maintain compliance with the highest standards of website privacy, so our customers can securely place orders on the Website. Any information that you provide to Chakkiwalle is subject to Our Privacy Policy.

If You have any queries or concerns regarding this Privacy Policy, you should contact the Chakkiwalle Customer Support Desk at 6366533740

1. DEFINITION

1. “We”, “Our”, and “Us” shall mean and refer to the creators of this Privacy Policy.
2. “You”, “Your”, “Yourself”, “Patient” and “User” shall mean and refer to natural and legal individuals who use the Website, including End-Users, Patients, general Users, and Practitioners.
3. “Personal Information” shall mean and refer to any personally identifiable information that may include a User's name, e-mail address, other contact details, and information about products and Services that the User has purchased or shown an interest in. It may also mean the User’s age to determine which products and services are relevant for the User.
4. “Third Parties” refer to any website, application, company, or individual apart from the User and the creator of this Website.
5. “Vendors” refers to the suppliers, procurement centers with Chakkiwalle, who shall recommend the product as per your requirements.

• OVERVIEW
  • . To use the Services of this Website, you are required to register Yourself by verifying the authorized device. This Privacy Policy applies to The information that We collect and receive on and through https://chakkiwalle.com; it does not apply to practices of businesses that We do not own or control or people We do not employ.

1. By using this Website, you agree to the terms of this Privacy Policy. Please read the following Privacy Policy to understand how your Personal Information will be treated as You use this Website and its Services. The following discloses Our information gathering and dissemination practices.
2. As part of providing Our Services to You, we may need to send routine communications to You, such as order transaction emails and other administrative messages through email and notifications posted on the Website or through other means available, including text and other forms of messaging. Though we prefer to communicate with our customers via email, as may be deemed necessary, you agree to receive Our phone calls, related to Your requests on https://chakkiwalle.com  or WhatsApp or Text Message.
1. INFORMATION COLLECTED - We may collect the following information:

• . Personal data of the User such as, but not limited to, name, e-mail address, mobile and home telephone numbers, age, date of birth, occupation and home address; and if necessary, a valid credit card number, expiration date, and any other information We require to process payment;

1. The User’s e-mail and contact information, GPS based location;
2. The User’s tracking Information such as, but not limited to the device ID, Google Advertising ID, and Android ID;
3. The User’s data is sent across through the Website;
4. As a User of Chakkiwalle, You may provide information about Yourself, your spouse, or your family To Chakkiwalle.
5. The Information specified above and collected by us may be classified as ‘Personal Information or ‘Sensitive Information’ under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011. Collection of information which has been designated as ‘sensitive personal data or information under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules requires Your express consent. By affirming your assent to this Privacy Policy, you provide Your consent to such collection as required under applicable law. Our Services may be unavailable to You in the event such consent is not given;
6. When You browse the Website, we may also collect information regarding the pages you viewed, the web addresses from which you arrive or click through, time spent on certain pages, download errors, and page response times. All this information helps us analyze Customers' trends and preferences, and thus assist us in improving our service; and
7. For Vendors using Chakkiwalle, We would collect Your name, specialization, address of manufacturing, contact information, achievements, Device ID (IMEI), location, etc. If You use Chakiiwalle.com By accessing it through your Google+, Facebook profiles, or any other APIs, we collect such data as well.

• EXTERNAL LINKS ON THE WEBSITE:
  • . The Website includes an offer from Our vendors, advertisements, hyperlinks to other websites, applications, content, or resources. We have no control over such external links present on the site, which are provided by persons or companies other than Us.

1. You acknowledge and agree that We are not responsible for any collection or disclosure of Your Personal Information by any external sites, companies, or persons, nor do We endorse any advertising, products, or other materials on or available from such external application, websites, or resources. You further acknowledge and agree that We are not liable for any loss or damage which may be incurred by You as a result of the collection and/or disclosure of Your personal information by the external website, sites, or resources, or as a result of any reliance placed by You on the completeness, accuracy or existence of any advertising, products or other materials on, or available from such website, applications, websites or resources. When You have clicked on a Third-Party logo or URL displayed on Our Website which links you to a different website, Our Privacy Policy no longer applies and you must read the privacy policy of the Third Party to see how Your personal information will be handled on their website. These external, websites/third party and resource providers may have their privacy policies governing the collection, storage, retention, and disclosure of Your Personal Information that You may be subject to. We recommend that You enter the external website, and review their privacy policy.
2. We may allow third parties/individuals to display advertisements when You use the Website.

• OUR USE OF YOUR INFORMATION:
  • . We will use the information to provide You with any products or Services You request and to operate Our business efficiently. We may also use it to contact You if necessary.

1. From time to time, Chakkiwalle May also use Your Personal Information to send you advertising or promotional material, including information about new products, features, enhancements, special offers, or events that may be of interest to You. You can contact us at any time vide Our Support Desk at 6366533740 to let us know that You do not want Us to use Your information for this purpose.
2. We may also use Your Personal Information for our internal marketing and demographic studies so that We can constantly improve the products and Services and can better meet Your needs. The information is also used to customize Your experience with https://chakkiwalle.com
3. We may release Your Personal Information to a third to comply with a court order or other similar legal procedure, or when We believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of Our Terms of Use. In case We are acquired by or merged with another company, we shall transfer information disclosed by You and information about You to the company we are acquired by or merged with.
4. The information made available by Customers is displayed exclusively to internal, roles and team members, And vice versa, and is not made public on the Website.

• DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES:
  • . When You use the Website, we must provide some of Your Personal Information to Third Parties to give You better Services and for enhancement and visibility of Our Website. However, we do not sell or rent individual customer names or other Personal Information to Third Parties except sharing such information with our alliance partners or vendors who are engaged by Us to provide various promotional and other benefits to Our customers from time to time. Due to the existing regulatory environment, we cannot ensure that Your Personal Information shall never be disclosed in ways other than those described in this Privacy Policy. For example, but without limiting and foregoing, we may be forced to disclose Your Personal Information to the government, law enforcement agencies, or other Third Parties. Under certain circumstances, Third Parties may unlawfully intercept or access transmission or private communications, or abuse or misuse Your Personal Information that they may collect from Our Website. Therefore, we do not promise, and You should not expect, that your personally identifiable information or private communications will always remain private. We may share your Personal Information with those service providers and Practitioners with whom you make arrangements through our website. We provide them with the Personal Information needed to make and complete Your appointment/answer the query You post.

1. We may share Our data, including Your Personal Information, with Our parents and/or subsidiaries that are committed to serving Your needs through the use of Our Website and related Services, throughout the world.
2. We cooperate with law enforcement inquiries, as well as other Third Parties to enforce laws, such as intellectual property rights, fraud, and other rights. We can, and You so authorize Us, disclose Your Personal Information to law enforcement and other government officials as We, in Our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose Us or You to any legal liability.
3. We gather data such as personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other Third Parties for other marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify You personally. We may use Third-Party advertising companies to serve advertisements on Our behalf. These companies may employ cookies and action tags (also known as single-pixel gifs or web beacons) to measure advertising effectiveness. Any information that these Third Parties collect via cookies and action tags is completely anonymous.
4. Cookies are pieces of information that are placed on Your computer to help us accurately understand how many consumers are visiting the Website, how often they visit, and what content they are most interested in. Clear gifs, sometimes called "web bugs," are file objects, usually a graphic image such as a transparent one-pixel-by-one-pixel GIF, that is placed on a webpage or in an e-mail message to monitor user behavior. The GIF tells us the IP address of the computer that fetched Our page, the URL of the page the GIF is on, the time the page was viewed, the type of browser used, and can tell Us a previously set cookie value.
5. These cookies and clear gifs let us know how many people are coming to the Website, how frequently, and how they are using the site, allowing us to make updates to content and improve navigation as appropriate.
6. As with any business, it is possible that as Our business develops, we might sell or buy other businesses or assets. In such transactions, User/Customer information is typically one of the transferred business assets. Accordingly, if Chakkiwalle, or substantially all of our assets, is acquired by a third party, such information may be one of the assets that are transferred or acquired by a third party. Under such circumstances, Chakkiwalle would, to the extent possible, require the acquiring party to follow the practices described in this Privacy Policy. You acknowledge that such transfers may occur and that any acquirer of Chakkiwalle may continue to process Your personal information as outlined in this Privacy Policy.

• MAINTAIN CONFIDENTIALITY OF YOUR PRESCRIPTION
  • . We understand the confidential nature of the prescription You provide on the Website for accessing the Service and We treat Your prescription as protected information.
• WEBSITE TERMS
  • . By downloading and/or using this Website, you hereby agree to be bound by the Terms of Use / Service, Privacy Policy, and other Policies as set forth on the Website. It is hereby further specified that all the Terms and Policies on the Website shall be coterminous to these terms.
    1. Email: Chakkiwalle@yummynh8.com
    2. Phone: 6366569673

II:

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://chakkiwalle.com  (the “Site”).

Personal information we collect when you visit the Site automatically collects certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, UPI Ids, internet banking details, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Bikayi to power our online store- We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or another lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

This Site is intended for all Age Groups.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at chakkiwalle@yummynh8.com Or by calling 6366569673

https://chakkiwalle.com